1. Generate a Facebook performance report of your brand and its competition on PowerPoint with just one click.
Can you imagine exporting all the Facebook performance data of your brand and its competition directly into a PowerPoint presentation? At any moment, even during a meeting with your client, all you need to do is click a button. That’s it!
Now it's possible to generate a slide presentation with the data and graphics from the Facebook Pages Performance folder, which will be sent directly to your e-mail.
2. Start using Social CRM on your YouTube channels
Usually, brands don’t reply to comments made on YouTube videos, but this type of interaction might generate positive buzz for your brand. Besides, it also shows how you’re ready to help and assist everyone who talks about your brand on any social media.
All you have to do is link your YouTube account to your Buzzmonitor account. Like that, you’ll have Social CRM service ready to go on YouTube.
Just go to Settings, the same way it’s done for other social media platforms (Twitter, Facebook and Instagram) and click on “Add YouTube Account”.
3. Automatize the terms search on your YouTube channel
Do you need to find out what the people who follow your YouTube channel talks about your brand? Are the comments positive or negative? Now, a brand with a YouTube channel can also monitor specific terms on comments. All you have to do is click the YouTube tab, then click on Advanced Search, and create the term combination that you want to monitor.
4. Provide customer service by engaging privately and directly on Twitter
Twitter replies now have a button that leads the user directly to Direct Messages.
5. Monitor and answer Reviews on your Facebook page
To find out what consumers think of your brand through Facebook reviews, just go to the Social CRM module on Buzzmonitor and filter your Facebook Only report for “Reviews”.
Now your Facebook Page reviews will never be left unanswered!
All of these tips are part of recent updates on Buzzmonitor, but we have many other functions that can help your daily life, even on our FREEMIUM version. Do you wanna know what else you can do with Buzzmonitor? Try it out now and see for yourself!